- WHERE DO YOU SHIP TO?
We currently only ship to the United States.
- HOW MUCH DOES SHIPPING COST?
Shipping is absolutely free on all orders.
- HOW LONG WILL SHIPPING TAKE?
Please allow up to 3 days processing time and up to 25 days delivery.
THESE TIMES ARE GUIDELINES ONLY. How quickly you get your item can depend on your location, your postal service, custom delays, the weather, product demand and peak times of the year like Christmas.
PLEASE BE PATIENT. WE TRY OUR VERY BEST TO GET YOUR ORDER TO YOU AS SOON AS POSSIBLE.
- WHERE DO YOU SHIP FROM?
Our direct-to-consumer sales model cuts out the middlemen so we can offer you high quality jewelry without any artificially inflated price tags. How do we do this? Rather than us paying large amounts of money to store and staff warehouses or stock retail stores, which would massively inflate prices, we instead ship our products straight from our manufactures. If your item is being shipped from one of our manufactures overseas it will state ‘Internationally Sourced’ on the product page. Please be advised that if your item is internationally sourced it may take a few weeks to arrive.
- WHAT SHIPPING METHOD DO YOU USE?
When shipping our Internationally Sourced products we use a method called ePacket. EPacket is a fast and affordable shipping option for light weight packages that are being delivered from overseas to the United States. For our Locally Sourced products we use the United States Postal Service.
- CAN I TRACK MY ORDER?
We seek to provide tracking information on every order so you can keep up-to-date with where your order is. However, it does depend on your location and postal service if tracking information is available.
- WHAT ABOUT CUSTOMS AND IMPORT TAX?
Please be advised that if your item is Internationally Sourced then it may be eligible for customs or import tax once it arrives within your country. These taxes are determined by the customs office only and are applied where applicable. Payment of these charges is the responsibility of the recipient and will not be covered by North Charm. We only cover the cost of delivery. For more information about charges, please contact your local customs office before placing an order.